Shipping policy

We are here to provide you with the best customer service. If you have any questions regarding the shipping or want to receive your order faster contact us via info@semenenko.shop

DELIVERY

Dear customers,
we are reopening our online store amid russian invasion to Ukraine with an urge to support our business and help Ukrainian economy at this time.

The delivery time during martial law is:

International delivery: 5-20 days, 5-50€ regionally 
Ukraine: 2-5 working days, free delivery.

The production of the order will take 8-15 working days.

WE DO NOT DELIVER TO RUSSIA AND BELARUS. 

We will send you a tracking number in the Shipping notification email once your order is ready for dispatch. 

Please note that we use external shipping services and any delays occurring on their side are at the responsibility of the shipping company.

TAXES & DUTIES

Import duties and taxes are not included in the price at the check-out. These charges will be collected by the shipping service upon delivery. Please check with your country’s customs office to determine these costs.

If you have a question about the delivery times, please contact us via info@semenenko.shop